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FAQ's

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* Note - Some UK postcodes can not be serviced

  • The Basics

  • Who are ScrapYourCarOnline?

    ScrapYourCarOnline are a specialist scrap car recycling company based in the East Midlands. We use the most advanced technology to get you the best possible price for your unwanted car and always set our standards high and aim to provide a customer first, quality service.

  • What makes ScrapYourCarOnline so trustworthy?

    We've been in the motor industry for over 15 years and we can guarantee we'll give you the best service possible.

  • What types of vehicle will you scrap?

    We will scrap cars, vans, trucks and motorcycles up to 3.5 tonnes. If you have another vehicle that you'd like to scrap please contact us at info@scrapyourcaronline or call us on 0844 818 0528.

  • Can I leave you a review?

    Of course! We're always asking for customers to give us their feedback whether good or bad. Let us know if you think we've done a great job or what you think we can improve on.

  • Your Quote

  • How do I get a quote?

    You can find the Instant Quote form on every page underneath the header, simply enter your Car Registration Number and Postcode and we tell you instantly how much you will receive if you scrap your car with us. Once you have confirmed we have the right details, you can choose to accept or reject the quote. Quotes are valid for 7 days.

  • Will receiving a quote cost me anything?

    Not at all, getting an instant quote from us is completely free and you are under no obligation to accept.

  • Will I have time to consider my quote?

    You have 7 days from receiving your quote to make a decision.

  • What happens after I accept a quote?

    After you have accepted you quote, we will send you a confirmation email then within 4 business days you will be contacted by a friendly customer service advisor to arrange collection or delivery of your car.

  • What happens if I don't like my quote?

    You are under no obligation to accept your given quote. If you are unhappy with the amount stated, you can hit the 'Reject' button and give us your reasons. We'll review your case and see if there's anything we can do to get you the best value. If you feel your car could be salvaged and put back on the road, please feel free to email us at info@scrapyourcaronline.co.uk

  • What if I change my mind after I have accepted my quote?

    If you have already accepted the quote we gave you will need to contact us as soon as possible. You can email info@scrapyourcaronline.co.uk or call 0844 818 0528 with your reference number and we'll be sure to cancel the process. However, if a collection vehicle has been despatched you may be charged for the journey.

  • How do you work out how much to pay?

    There are a few factors that we take in consideration when quoting for your scrap car and each quote is tailored to suit the individual case. We take in to account scrap prices from hundreds of sites over the UK and re-usable or savageable parts to try to get you the best price possible.

  • Your Car

  • Will you take my car?

    Yes! We'd love to take your car.

  • What condition does my car need to be in?

    As long as your car has all 4 wheels, we'll collect it no matter the condition. We've scrapped cars falling to pieces, wrapped round trees, you name it! If you feel your car is in good enough condition to be salvaged and put back on the road, please feel free to email us at info@scrapyourcaronline.co.uk

  • My car is badly damaged, will you still take it?

    Yes! We'll still collect your car no matter the condition.

  • My car doesn't work properly, will you still take it?

    Yes! Your car doesn't need to be in working order to be scrapped with us. Be sure to let us know if your car is in a difficult position as in some cases we will need special equipment.

  • Do you need the keys to my car?

    Yes, access to the keys makes things much easier for us. Although, if you don't have access to the keys then please call 0844 818 0528 as soon as you can to let us know.

  • Do you need my car's registration certificate?

    If you have your car's registration on hand then providing that to us helps avoid any problems that it might cause, but don't worry if you don't have it as a Certificate of Destruction can be issued without one.

  • Do I need valid insurance?

    A valid insurance is not necessary to scrap your car with us, we will be able to collect your car without it. Please remember that it is illegal to drive without the proper insurance, so you should arrange for us to collect your car for FREE.

  • Does my car need to have its MOT?

    A valid MOT certificate is not necessary to scrap your car with us, we will be able to collect your car without it. Please remember that it is illegal to drive without a proper a valid MOT certificate, so you should arrange for us to collect your car for FREE.

  • How much of my car will you scrap?

    We pride ourselves on being able to get the very best out of your car. We are able to maintain an astounding 95% recycle rate utilising modern technologies that helps us get to those high percentages.

  • Your Payment

  • How much will I get paid?

    The amount we pay takes into account many factors, including scrap prices, savagable parts and accessibility. Each individual car is different, so to find out how much your car is worth you can use the instant quote form at the top of each page.

  • How will I get paid?

    Getting paid by ScrapYourCarOnline is quick and effortless. We use the latest electronic card technology to load your given amount onto a VISA pre-paid card that you can take to the bank and cash it, or simply use it like a regular card at any store! To find out more about this process click here.

  • Why can't I be paid in cash?

    From the 1st of October 2013 we can no longer use cash as a valid payment when paying for scrap cars. The Scrap Metal Dealers Act 2013 came into force in England and Wales to prevent scrap metal theft. The act also means you will need to provide details of your full identification. To find out more about the Scrap Metal Dealers Act 2013 click here.

  • How long after my car is scrapped will I get paid?

    We'll issue your payment instantly using our electronic prepaid card system, you'll receive your own VISA pre-paid card to use wherever you need. Find out more here - Getting Paid.

  • The Law

  • What is a Certificate of Destruction?

    The DVLA Certificate of Destruction is a document that proves that your car has been destroyed and done so meeting all the appropriate ELV regulations. These can only be issued by an Authorised Treatment Facility, so by scrapping your car with ScrapYourCarOnline you can rest assured that you won't be hit with a nasty fine from the DVLA, or in worse can scenarios, face prosecutuion because the car was used for illegal activity without your knowing.

  • What do I do with my Certificate of Destruction?

    Once you have your Certificate of Destruction you should sign the 'Holder/Owner' section and safely store it away to keep as a record.

  • Do you have the right license to scrap vehicles?

    Yes! All the businesses we work with have gone through the tough process of acquiring Authorised Treatment Facility status, giving them the right permits to handle scrap vehicles and issue DVLA Certificates of Destruction. The standards of the ATF permits are rigorous and audited regularly to ensure that all regulations are met.

  • Will I need to contact the DVLA now my car has been scrapped?

    As long as you have received your issued DVLA Certificate of Destruction, there is no need to contact the DVLA. In cases which you have not received your CoD within 24 hours, have been issued a Notification of Destruction (rather than a Certificate of Destruction) or your car has been salvaged and returned back to the road then you WILL need to contact the DVLA, do this by filling out the yellow section 9 of your V5C/3 (Car Registration Certificate) and post that to DVLA, Swansea, SA99 1BD.

  • How do I claim the road tax left on my car?

    If you have been issued your Certificate of Destruction, your unused car tax will be automatically refunded to you by the DVLA within 6 weeks. If your car has been returned back to the road then you will need to fill out the yellow section 9 of your V5C/3 (Car Registration Certificate) and post that to DVLA, Swansea, SA99 1BD. Your refund will then automatically be refunded back to you.

  • What do the 'End of Life Vehicle Regulations' mean?

    The 'End of Life Vehicle Regulations' are a set of rules that all Authorised Treatment Facilities must abide by. These regulations apply to all scrap vehicles up to 3,500kg in weight and we're introduced as a way to reduce the negative environmental impact that End of Life vechicles have on the planet.

    You can read about these regulations on the GOV.UK website here - https://www.gov.uk/elv

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